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Connect Dots

FAQ

Questions, answered.

The things teams ask us most, about how we work, what we charge, and what it's like to build with Connect Dots.

FAQ

Working together

How do engagements usually start?

With a short discovery: a few conversations to understand the goal, the constraints, and the riskiest assumptions. From there we propose a scope, timeline, and the right mix of disciplines.

Can you work with our existing team?

Yes. We embed alongside your engineers and designers, or run as a self-contained squad, whichever fits how you work.

Do you work with startups and enterprises?

Both. We scope the engagement to the stage you're at, from a first MVP to modernizing a platform that already serves millions.

What time zones do you cover?

We're remote-first across 14 countries, so we can maintain meaningful overlap with most teams. We agree on core collaboration hours up front.

FAQ

Scope & delivery

How do you keep projects on track?

Short iterations with visible progress every week, a clear backlog, and no black boxes. You always know what's shipping and what's next.

Who owns the code and IP?

You do. We hand over clean, documented code and infrastructure your team can run independently.

What happens after launch?

We can hand over with runbooks and monitoring, or stay on for ongoing support, iteration, and SRE, your call.

How do you handle changes in scope?

We expect change. Because we work in increments, re-prioritizing is cheap, we adjust the backlog rather than renegotiate a fixed plan.

FAQ

Pricing & engagement

What engagement models do you offer?

Dedicated team, project-based, and staff augmentation. We'll recommend the model that fits your goal, timeline, and budget.

How do you price work?

Project-based work is scoped to a clear deliverable; dedicated teams and augmentation are billed monthly per role. We're transparent about what drives cost.

Do you offer a trial or pilot?

Often, yes. A small, well-defined first phase is a low-risk way for both sides to confirm the fit before committing further.

FAQ

Security & data

How do you handle security and compliance?

Secure defaults, least-privilege access, and dependency scanning from the start. We can align to SOC 2, HIPAA, or GDPR requirements when your context needs it.

Can you work with our private data and models?

Yes. We can deploy with private or on-prem models and keep sensitive data inside your own environment.

Still have a question?

Reach out and we'll get back within one business day, or email hello@connectdots.digital.

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